What happens next

  1. We review your request and confirm the scope of the service.
  2. Before any booking is confirmed, we send you the service terms, the price basis for the estimate, warranty terms, cancellation rules and our complaint procedure.
  3. You confirm the booking in writing; only then does the agreement take effect.

Your consumer rights

Service terms, the estimate and price basis, warranty, cancellation and the complaint procedure are provided before booking, in line with Law of Ukraine No. 3153-IX "On Consumer Protection" dated 10 June 2023. Complaints may be sent to contact@kyneriuma.com; we reply within the period set by that law.

Privacy and cookies

We process the name, phone number, email and appointment details you submitted only to handle your request, under Law of Ukraine No. 3993-IX "On Personal Data Protection" dated 29 October 2024. Non-essential cookies are used only with your prior consent, which you may refuse or withdraw at any time in the cookie notice.

Terms and advertising

Our terms of service are accessible on this site under Law of Ukraine No. 675-VIII "On Electronic Commerce" dated 3 September 2015. All advertising and page claims are identifiable, accurate and not misleading about services, prices or outcomes, as required by Law of Ukraine No. 270/96-ВР "On Advertising" dated 3 July 1996.